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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nadine English

June 11, 2026

5  out of  5
rating by Nadine English
"I had a great experience with Mr Dontae, service representative who works at the Jason Barnes - State Farm office. He walked me through every step of changing my insurance plan to ensure a better value for my money. Not to mention saving me $117 monthly on my insurance for 2 cars. Thanks a million for your outstanding service"
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Jada Cook

June 4, 2026

5  out of  5
rating by Jada Cook
"It’s always a pleasure working with Alexis! She’s very professional & knowledgable!"
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Danielle Wright

May 28, 2026

5  out of  5
rating by Danielle Wright
"I had the pleasure of of working with Alexus and she was vey knowledgeable about the questions I had about my insurance policies and gave me a great quote she was patience with the progress I had to compare other company and find the quote Alexus quote to be the best for my family and I."
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Rekiya Randle

May 28, 2026

5  out of  5
rating by Rekiya Randle
"Alexis helped me get my auto insurance today and the experience was excellent from start to finish. She was professional, patient, knowledgeable, and made the entire process smooth and stress-free. She answered all of my questions clearly and helped me find the best coverage for my needs. I truly appreciated her great customer service and positive attitude. Highly recommend working with Alexis!"
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John Holmes

May 27, 2026

5  out of  5
rating by John Holmes
"Alexis was wonderful help me out with all my needs very efficient and swift was in and out… I would recommend her to anyone"
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Alexia Thompson

May 18, 2026

5  out of  5
rating by Alexia Thompson
"Alexus from State Farm was very helpful and gave great customer service. She stayed in contact with me until my old insurance ended and helped me get a better deal. She made the whole process easy and stress-free. I definitely recommend her!"
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Linda Villa

May 15, 2026

5  out of  5
rating by Linda Villa
"Alexus made sure my transaction was as smooth as possible, answered all my questions with clarity and transparency."
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Cl Bo

May 12, 2026

5  out of  5
rating by Cl Bo
"Alexis you were awesome. I appreciate your excellent customer service skills and pleasant attitude. Thank you for being extremely helpful. I will recommend state farm in South Holland any day as long as you are working there. Thank you for being you. You were worth more then 5 stars."
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Laurie Huckaby

May 5, 2026

5  out of  5
rating by Laurie Huckaby
"Alexis has been a huge help on several occasions. I can text her about anything and she responds promptly with an answer. She provides the best service I have ever received."
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Martez Hodges

May 4, 2026

5  out of  5
rating by Martez Hodges
"ALEXUS provided beyond exceptional customer service. Clearly communicated with me all my options and now I’m BACK with StateFarm bundling home&auto with a great discount on both. Thank you for your help and professionalism. 👏🏾"
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Cheri Schalliol Kauffman

May 4, 2026

5  out of  5
rating by Cheri Schalliol Kauffman
"I can not express how thankful I am for Alexus. I had insurance for years through another insurance company. Anytime I needed to add or ask a question I dreaded calling them. It would take forever to get answers or add something. I was referred by my brother to call her. I kept pushing it off. I didnt want the headache. I Finally made the call. I wish I would have listen to my brother sooner. I saved money. Have better insurance coverage. Alexus made it so much simpler. She truly is amazing at her job. Thank you Alexus for making my experience more pleasurable. You are truly a blessing."
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Veronica Thompson

May 1, 2026

5  out of  5
rating by Veronica Thompson
"I truly appreciate Alexis Cleveland. She was very helpful
and knowledgeable. I changed my insurance from Farmers to State Farm
🥰"
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TRAVIS PRICE

April 30, 2026

5  out of  5
rating by TRAVIS PRICE
"Excellent service and a friendly atmosphere at this insurance office. I worked with Alexus, who was a true professional with an effervescent demeanor. She took care of my different requests and found reasonably good rates in a relatively short amount of time. Highly recommended!"
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Irven Laffette

April 29, 2026

5  out of  5
rating by Irven Laffette
"In a word “AWESOME!!”"
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Eraldo Dye

March 31, 2026

5  out of  5
rating by Eraldo Dye
"Alexus Was a excellent help setting me up with insurance. She was very knowledgeable and was quick and efficient."
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Jeanette Jones

March 16, 2026

5  out of  5
rating by Jeanette Jones
"I just saved $3,858.67 on my home insurance!!! Praise God. Plus, I saved $732.36 on my car insurance. I switched to State Farms and you should too! Thank you so much Alexis for taking care of me and my needs."
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Courtney Basiorka

March 13, 2026

5  out of  5
rating by Courtney Basiorka
"Alexus was amazing from start to finish! She reached out to me with auto & home policy information. She patiently and professionally answered all of my questions working with my existing policies. In the end, Alexus won me over as a customer!"
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Brandan Jones

February 14, 2026

5  out of  5
rating by Brandan Jones
"Alexus is awesome! She went above and beyond to help me get everything up and going. She was also very patient with me."
We responded:
"Brandan, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
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Oleksandr Filatov

February 14, 2026

5  out of  5
rating by Oleksandr Filatov
"We had a great experience working with Diyante! He made the entire process smooth and stress-free while helping us secure our Automobile Liability, Umbrella, and Worker’s Compensation policies.

Diyante was responsive, knowledgeable, and truly went above and beyond to make sure everything was handled quickly so we could get to work without delays. He explained our coverage clearly and made sure we had the protection our business needs.

We really appreciate his professionalism and dedication. Highly recommend Diyante to anyone looking for reliable insurance support!

— Dream Weaver Group"
We responded:
"Dear Oleksandr, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. See you next time!"
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Captain Chico

January 28, 2026

5  out of  5
rating by Captain Chico
"Alexus was very informative pleasant to work with i recommend her services to anyone"
We responded:
"Thank you for taking time to leave a review. We are so glad that you had an amazing experience with Alexus. "
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Munir Olorunoje

December 24, 2025

5  out of  5
rating by Munir Olorunoje
"Great service from Alexis Cleveland. She was very patient and explained everything in derail"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matt Skotarczak

December 23, 2025

5  out of  5
rating by Matt Skotarczak
"Alexus was the best.
Spoke very clearly and was very understanding of my needs.
Would highly recommend"
We responded:
"We appreciate your review, Matt ! We are delighted to know you had a great experience with Alexus at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Levorn Black

December 15, 2025

5  out of  5
rating by Levorn Black
"Alexis did a wonderful job helping me change over my auto and adding life insurance for my son."
We responded:
"We’re honored by your positive feedback, Levorn! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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ADETUNJI Lawal

December 5, 2025

5  out of  5
rating by ADETUNJI Lawal
"Very polite and good at what she does. 100%"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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raquel cortes

December 2, 2025

1  out of  5
rating by raquel cortes
"I have insured all of my vehicles with State Farm for nearly 30 years and all of my homes for more than 10 years. Unfortunately, when my previous agent retired, I was reassigned to Jason Barnes. Since then, my customer service experience has been extremely disappointing.

I have never been able to speak directly with my agent, as he is consistently unavailable and does not return calls. Additionally, the staff in the office are not equipped to answer my questions, take accurate messages, or provide timely follow-ups.

To say I am disappointed is an understatement. I will be switching to Allstate this week—and, regrettably, it appears that no one in that office is concerned about losing a long-standing client."
We responded:
"Hello Raquel. Thanks for providing your feedback. I am very sorry to hear about your experience. Service IS a top priority for me. Based on account notes, I identified who you spoke to last week and have addressed the fact that a message was not relayed to myself or the office manager. That lack of service is not representative of the experience that i want customers to have. I see that you spoke to Alexus on today and she was able to answer all of your questions. If you have any additional questions, please give me a call at the office. If I'm not available feel free to shoot me a text at 773-676-7042. I do value you as a long term customer and would love the opportunity to continue servicing you and your family. "